Mental Health Trust Makes Improvements but will still be closely Monitored by the CQC

Following their latest inspection, the Care Quality Commission has declared that the Norfolk and Suffolk NHS Trust, which looks after mental health in our area, remains in special measures.

Therese said: "Whilst it’s good to see that some progress is being made, especially in relation to safety and culture, there is clearly still a lot to do to complete the turnaround. I’m comforted that the inspectors reported on a ‘shift in approach’ from the new leadership and that ‘foundations have been laid’ to deal with the issues. Most staff that inspectors spoke to feel more listened to and believe the trust is moving forward."

"Despite the improvements, it is right that the Trust remains in special measures as that will ensure the ongoing scrutiny from the CQC for the benefit of patients."

You can read the full report here -